Top 10 Team Communication Apps for Remote Work
Working remotely can sometimes feel like a juggling act, especially when staying connected with your team. We've all been there: missing a crucial message or dealing with time zone delays.
But it doesn’t have to be this way! Finding the right team communication app can make all the difference, helping your team stay in sync, collaborate smoothly, and keep everything on track.
In this guide, we will explore the top 10 team communication apps perfect for remote teams. These apps help you stay connected, reduce miscommunication, and boost team collaboration.
Summary of the 10 Best Communication Apps for Remote Work
Summary of the 10 Best Communication Apps for Remote Work
Best Apps for Team Communication
Here are some of the top team communication tools to consider for your remote team:
1. Slack – Best for Seamless Integrations
Website: https://slack.com/
If your team loves using different tools and wants to keep everything connected, Slack is the go-to solution. It’s a cloud-based app that works on all devices, making real-time collaboration effortless.
Slack shines because it organizes conversations into channels, keeping discussions focused and easy to follow. You can integrate it with over 2,600 other apps, from Google Drive to Office 365, so your team can continue working without jumping between different tools.
Key Features:
Channels: Organize conversations by topics or projects.
Integrations: Connect Slack with your favorite apps.
Workflow Automation: Automate repetitive tasks and streamline workflows.
Best For:
Teams that need a lot of integrations and real-time messaging.
What to keep in mind: (Based on Trust Pilot reviews)
Multiple users complained about unresponsive customer service.
The latest UI/UX updates have been criticized for being confusing.
Unwanted upgrades and buggy features
Slack is considered expensive for smaller businesses, but it has better alternatives.
Pricing:
Free Plan: Limited message history (90 days) and integrations.
Pro Plan: $7.25/user per month for unlimited history and integrations.
Business+: $12.50/user per month with added security.
Also read Most Effective Team Communication: Strategies and Best Practices
2. Discord – Great for Casual Team Chats
Website: https://discord.com/
Originally designed for gamers, Discord is a favorite among teams that need to collaborate in real-time, whether by text, voice, or video. If your team values spontaneity, Discord’s mix of fun features like emojis and reactions makes communication more engaging.
It’s perfect for creative teams that prefer instant feedback, quick brainstorming sessions, or just want to hang out.
Key Features:
Real-Time Communication: Text, voice, or video calls.
Channels: Organize chats around topics.
Screen Sharing: Collaborate easily by sharing your screen.
Best For:
Creative teams that need real-time, spontaneous communication.
What to keep in mind: (Based on Trust Pilot reviews)
Many users experienced unresponsive or inadequate support.
Account Security Issues.
Frequent sound problems, overlay bugs, and login issues.
Users reported unauthorized upgrades.
Recent design changes were criticized for negatively impacting usability.
Pricing:
Free Plan: Great for small teams.
Discord Nitro: $9.99/month for higher upload limits and more powerful servers.
3. Prompteam – Best for AI-Powered Collaboration
Website: https://prompteam.ai/
Looking to combine AI with team communication? Prompteam is a game changer. This tool merges Slack-like collaboration with powerful AI workflows, allowing your team to centralize communication and boost productivity in a single platform.
Imagine being able to ask AI directly within your team chat for help with tasks like drafting emails or analyzing feedback!
Key Features:
Generative AI Workflows: Manage all AI tasks on one platform.
Reusable Prompts: Save prompts to streamline future projects.
Best For:
Teams looking for AI-enhanced productivity, from marketing to HR.
Pricing:
Free Plan: Limited to 5 members and 10 AI prompts/month.
Pro Plan: $9/month for unlimited AI credits and integrations.
Read more here: AI Revenue Boosters: Best AI Tools for 2024 Profits
4. Google Chat – Best for Google Workspace Users
Website: https://chat.google.com/
If your team already uses Google Workspace, Google Chat is a seamless addition. It integrates directly with tools like Google Docs, Drive, and Calendar, making collaboration effortless. Whether you’re working across time zones or need to share files in real-time, Google Chat has you covered.
Key Features:
Google Workspace Integration: Access Docs, Sheets, and more without leaving the chat.
Spaces: Create dedicated spaces for teams or projects.
Best For:
Teams that rely on Google Workspace for document collaboration.
What to keep in mind: (Based on getapp.com reviews)
Poor search functionality
Confusing room system
Messages can be accidentally sent incomplete
Video calls may experience lag
It does not sync well with other programs and is less effective for larger businesses compared to competitors like Teams.
Pricing:
Business Starter: $6/user per month.
Business Standard: $12/user per month with added features.
5. Microsoft Teams – Best for Office 365 Users
Website: https://teams.microsoft.com/
Microsoft Teams combines everything your team needs: chat, video conferencing, file sharing, and real-time document collaboration. Its tight integration with Office 365 means you can work on documents together without leaving the app—almost like being in the same room!
Key Features:
Real-Time Chat & Video: Stay connected with quick messaging and high-quality video calls.
File Sharing & Collaboration: Seamless integration with OneDrive and SharePoint.
Best For:
Teams using Office 365 for project collaboration.
What to keep in mind: (Based on Trust Pilot reviews)
Teams often experience bugs and glitches, including incorrect status displays and issues with the webinar function.
Audio quality is problematic, especially when using Bluetooth headsets.
Difficult support access is due to failed authentication codes and inaccessible ticketing systems.
Overcomplicated UI
Limited browser compatibility
Pricing:
Business Basic: $6/user per month (Teams, OneDrive).
Business Premium: $22/user per month for advanced features.
6. Troop Messenger – Best for Security-Conscious Teams
Website: https://www.troopmessenger.com/
Troop Messenger delivers end-to-end encryption and features like self-destructing messages for teams that need secure communication. It’s easy to use and offers everything from instant messaging to video calls, all on one platform.
Key Features:
End-to-End Encryption: Keep your team’s conversations secure.
Guest Access: Collaborate with external stakeholders securely.
Best For:
Teams that need high-level security for their communication.
What to keep in mind: (Based on getapp.com reviews)
The software requires installation and lacks the flexibility of a browser-based version.
No mobile app
Limited integrations
Lagging behind competitors
Pricing:
Basic Plan: $1/user per month.
Premium Plan: $5/user per month.
7. WhatsApp – Best for Simple, Mobile-First Communication
Website: https://www.whatsapp.com/
If you’re looking for something simple and mobile-friendly, WhatsApp is a great choice. It’s ideal for teams who need quick, on-the-go communication. While it doesn’t have advanced business features, its ease of use and accessibility make it a popular choice for smaller teams.
Key Features:
Instant Messaging: Send text, voice, and video messages.
Group Chats: Create team spaces for quick updates.
Best For:
Small teams that need a mobile-friendly, easy-to-use solution.
What to keep in mind: (Based on Trust Pilot reviews)
Unhelpful Customer Support
Account Bans Without Clear Explanation
Users have experienced significant data loss, such as photos and videos, during phone transitions.
Security Concerns (Hacking incidents are common)
Service Disruptions
Pricing:
Free for individuals and businesses.
8. HosTalky – Best for Healthcare Teams
Website: https://www.hostalky.com/
Designed for healthcare professionals, HosTalky offers a communication platform tailored to remote healthcare teams. It combines messaging, task management, and file sharing into one easy-to-use app.
Key Features:
Healthcare-Specific Features: Built with medical teams in mind.
Task Management: Prioritize and track tasks to streamline workflows.
Best For:
Remote healthcare teams need secure, efficient communication.
Pricing:
Free trial available, with custom pricing for long-term plans.
9. Clariti – Best for All-in-One Communication
Website: https://clariti.app/
Clariti pulls together messaging, file sharing, task management, and video conferencing into one platform. It’s great for remote teams that want all their communication and collaboration tools in one place without having to juggle multiple apps.
Key Features:
Task Management: Keep projects on track by creating and assigning tasks.
Collaboration Spaces: Dedicated spaces for team projects.
Best For:
Teams that want an all-in-one communication platform.
Pricing:
Free plans are available, with paid plans starting at $ 5 per user per month.
10. Connecteam – Best for Employee Management
Website: https://connecteam.com/
Connecteam is more than just a communication app—it’s an all-in-one platform for managing your team’s tasks, schedules, and communication. If your team is remote but also needs to track work hours and stay organized, this app is perfect for you.
Key Features:
Task Management & Scheduling: Keep everyone on the same page with clear task assignments and schedules.
Mobile App: Access everything from your phone, making it ideal for remote teams.
Best For:
Teams that need employee management tools alongside communication.
What to keep in mind: (Based on Trust Pilot reviews)
Limited iPhone functionality
Persistent glitches and lags
Basic functionalities require upgrading to a higher-tier plan
Some users face issues logging into the mobile app
Unwanted, late-night phone calls after account deletions were seen as a breach of privacy.
Pricing:
Free Plan: Limited to basic features.
Basic Plan: $29/month for up to 30 users.
Also read: How to Use ChatGPT for Team Collaboration.
Ready to Boost Your Team’s Communication?
Finding the right team communication app can improve the smoothness of your team's work, no matter where everyone is located.
While Slack and Microsoft Teams are solid choices, if you’re looking for something fresh that takes things up a notch, Prompteam.ai could be precisely what you need.
With built-in AI that can help you draft emails, analyze feedback, and more—all without leaving your chat—Prompteam.ai brings your team a whole new level of productivity.
Sounds interesting? Join Prompteam’s waitlist now and be one of the first to try this new AI-powered tool. It could be just what your team needs to stay ahead—don’t miss out!
